A 3-ways validity index of different IPA set of quantified kano models

Hsiang Chuan Liu, Mingchih Chen, Hsien-Chang Tsai, Yun Sheng Lin

研究成果: Conference contribution

1 引文 斯高帕斯(Scopus)

摘要

In this paper, we composite the three kinds of performances including the general, the must-be and the attractive demands as a total performance of each attribute and estimating the importance degree of each attribute by weighting of regression. Furthermore, we propose an improved validity index to compare the total accomplishments of the different decided IPAs or kano models, this new index is a three-way method including not only which quadrant of each attribute is belong to and how closed the distance between the attribute and the secondary diagonal line, but also how closed the distance between the attribute and the origin of the coordinates, it is more sensitive and useful than the Liu's 2-ways validity index.

原文English
主出版物標題Proceedings of the 2017 IEEE International Conference on Information, Communication and Engineering
主出版物子標題Information and Innovation for Modern Technology, ICICE 2017
編輯Artde Donald Kin-Tak Lam, Stephen D. Prior, Teen-Hang Meen
發行者Institute of Electrical and Electronics Engineers Inc.
頁面453-456
頁數4
ISBN(電子)9781538632024
DOIs
出版狀態Published - 2018 十月 1
事件2017 IEEE International Conference on Information, Communication and Engineering, ICICE 2017 - Xiamen, Fujian, China
持續時間: 2017 十一月 172017 十一月 20

出版系列

名字Proceedings of the 2017 IEEE International Conference on Information, Communication and Engineering: Information and Innovation for Modern Technology, ICICE 2017

Other

Other2017 IEEE International Conference on Information, Communication and Engineering, ICICE 2017
國家China
城市Xiamen, Fujian
期間17-11-1717-11-20

All Science Journal Classification (ASJC) codes

  • Computer Networks and Communications
  • Hardware and Architecture
  • Information Systems and Management

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