The use of fuzzy measures in a performance-evaluation model for ERP implementation among Taiwanese semiconductor manufacturers

Ching Chow Yang, Wen Tsann Lin, Fan-Yun Pai, Tsu Ming Yeh

Research output: Contribution to journalArticle

15 Citations (Scopus)


Many semiconductor-related manufacturing enterprises in Taiwan have embarked upon the implementation of enterprise resource planning (ERP) to integrate and optimize various business processes across the entire firm. The present study proposes a performance-evaluation model of ERP implementation utilizing fuzzy measures. The paper then presents an empirical study of semiconductor-related manufacturers in Taiwan in which the proposed model is used to: (i) identify the critical implementation items requiring improvement; and (ii) rank the strategies for improving them according to weight value. A systematic approach is thus proposed to: (i) examine the performance of an ERP implementation process; (ii) determine the items to be improved; and (iii) select appropriate and feasible strategies to improve these items. The proposed model can ensure successful implementation of ERP and thus enhance its potential benefits for semiconductor manufacturers.

Original languageEnglish
Pages (from-to)4735-4752
Number of pages18
JournalInternational Journal of Production Research
Issue number20
Publication statusPublished - 2007 Oct 1


All Science Journal Classification (ASJC) codes

  • Strategy and Management
  • Management Science and Operations Research
  • Industrial and Manufacturing Engineering

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