Abstract
Increasing demand for sophisticated software capable to collaborate, control, and organize all distributed activities has encouraged researchers in various disciplines to utilize and implement Intelligent Agent (IA). This paper develops a methodology to appraise performance of the IA and demonstrate the use in the B2C e-commerce negotiation process. An experiment was conducted to acquire empirical data and a survey was implemented to confirm advantage of the use of the IA. The computational results indicate that the proposed approach successfully evaluates IA performance and significantly distinguishes groups of using (vs. not using) the negotiation mechanism in B2C e-commerce.
| Original language | English |
|---|---|
| Pages (from-to) | 439-446 |
| Number of pages | 8 |
| Journal | Computer Standards and Interfaces |
| Volume | 34 |
| Issue number | 5 |
| DOIs | |
| Publication status | Published - 2012 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Software
- Hardware and Architecture
- Law
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The evaluation of intelligent agent performance - An example of B2C e-commerce negotiation. / Liang, Wen-Yau; Huang, Chun Che; Tseng, Tzu Liang; Lin, Yin Chen; Tseng, Juotzu.
In: Computer Standards and Interfaces, Vol. 34, No. 5, 01.01.2012, p. 439-446.Research output: Contribution to journal › Article
TY - JOUR
T1 - The evaluation of intelligent agent performance - An example of B2C e-commerce negotiation
AU - Liang, Wen-Yau
AU - Huang, Chun Che
AU - Tseng, Tzu Liang
AU - Lin, Yin Chen
AU - Tseng, Juotzu
PY - 2012/1/1
Y1 - 2012/1/1
N2 - Increasing demand for sophisticated software capable to collaborate, control, and organize all distributed activities has encouraged researchers in various disciplines to utilize and implement Intelligent Agent (IA). This paper develops a methodology to appraise performance of the IA and demonstrate the use in the B2C e-commerce negotiation process. An experiment was conducted to acquire empirical data and a survey was implemented to confirm advantage of the use of the IA. The computational results indicate that the proposed approach successfully evaluates IA performance and significantly distinguishes groups of using (vs. not using) the negotiation mechanism in B2C e-commerce.
AB - Increasing demand for sophisticated software capable to collaborate, control, and organize all distributed activities has encouraged researchers in various disciplines to utilize and implement Intelligent Agent (IA). This paper develops a methodology to appraise performance of the IA and demonstrate the use in the B2C e-commerce negotiation process. An experiment was conducted to acquire empirical data and a survey was implemented to confirm advantage of the use of the IA. The computational results indicate that the proposed approach successfully evaluates IA performance and significantly distinguishes groups of using (vs. not using) the negotiation mechanism in B2C e-commerce.
UR - http://www.scopus.com/inward/record.url?scp=84860514165&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84860514165&partnerID=8YFLogxK
U2 - 10.1016/j.csi.2012.02.003
DO - 10.1016/j.csi.2012.02.003
M3 - Article
AN - SCOPUS:84860514165
VL - 34
SP - 439
EP - 446
JO - Computer Standards and Interfaces
JF - Computer Standards and Interfaces
SN - 0920-5489
IS - 5
ER -