The application of GSM mobile phone to the automatic customer outage reporting system

Chih Chung Wang, Tsair Rong Chen, Hong Wei Sian, Jong-Bi Wei

Research output: Contribution to journalArticle

Abstract

Nowadays, when the electric accidents happen, users often need to call the electric company for assistance. The repairing process time is quite long. If the wired telephone system is damaged by natural calamities such as earthquake, typhoon, and etc., serious losses may be caused due to the inability to get in touch with the personnel of maintenance. On the other hand, this system provides GSM (Global System for Mobile Communications) wireless communication systems, which will automatically transfer error messages back to the mobile phone when the electric accidents happen at users. This study aims to set up an electric accident reporting system by integrating two segments: a power accident detecting circuit and a GSM module. The electric accidents include power outage, power repair, over voltage, low voltage, high frequency, low frequency and power reading value under normal usage. After the error message been received by mobile phone user, account status will be converted into error category so repair personnel can easily identify and locate the accident.

Original languageEnglish
Pages (from-to)2437-2443
Number of pages7
JournalICIC Express Letters
Volume4
Issue number6 B
Publication statusPublished - 2010 Dec 1

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Electric accidents
Global system for mobile communications
Mobile phones
Outages
Accidents
Repair
Personnel
Telephone systems
Electric potential
Earthquakes
Communication systems
Networks (circuits)
Industry

All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Computer Science(all)

Cite this

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The application of GSM mobile phone to the automatic customer outage reporting system. / Wang, Chih Chung; Chen, Tsair Rong; Sian, Hong Wei; Wei, Jong-Bi.

In: ICIC Express Letters, Vol. 4, No. 6 B, 01.12.2010, p. 2437-2443.

Research output: Contribution to journalArticle

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