Abstract
This study aimed to construct an updated employee satisfaction scale especially focusing on hospitals. A critical literature review is done to screen potential determinants of employee satisfaction from recognizable journals. Pretest was conducted with 250 samples and 150 valid questionnaires to implement item analysis and exploratory factor analysis. A total of 906 samples (excluding 250 pretest ones) were distributed with 524 valid ones returned (57.84% valid returned rates). Multivariate normality test, confirmatory factor analysis, and various indices of model fit were adopted to ensure the appropriateness of the employee satisfaction model. The results indicate that there are 7 factors, including 34 items confirmed as the measurements of employee satisfaction, especially for the use in the healthcare industry.
| Original language | English |
|---|---|
| Pages (from-to) | 565-578 |
| Number of pages | 14 |
| Journal | Total Quality Management and Business Excellence |
| Volume | 30 |
| Issue number | 5-6 |
| DOIs | |
| Publication status | Published - 2019 Apr 3 |
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All Science Journal Classification (ASJC) codes
- Business, Management and Accounting(all)
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Revisit employee satisfaction scale : a case study of the regional teaching hospital. / Hsieh, Wan Lin; Lee, Yii Ching; Huang, Chih Hsuan; Wu, Hsin-Hung; Weng, Shao Jen.
In: Total Quality Management and Business Excellence, Vol. 30, No. 5-6, 03.04.2019, p. 565-578.Research output: Contribution to journal › Article
TY - JOUR
T1 - Revisit employee satisfaction scale
T2 - a case study of the regional teaching hospital
AU - Hsieh, Wan Lin
AU - Lee, Yii Ching
AU - Huang, Chih Hsuan
AU - Wu, Hsin-Hung
AU - Weng, Shao Jen
PY - 2019/4/3
Y1 - 2019/4/3
N2 - This study aimed to construct an updated employee satisfaction scale especially focusing on hospitals. A critical literature review is done to screen potential determinants of employee satisfaction from recognizable journals. Pretest was conducted with 250 samples and 150 valid questionnaires to implement item analysis and exploratory factor analysis. A total of 906 samples (excluding 250 pretest ones) were distributed with 524 valid ones returned (57.84% valid returned rates). Multivariate normality test, confirmatory factor analysis, and various indices of model fit were adopted to ensure the appropriateness of the employee satisfaction model. The results indicate that there are 7 factors, including 34 items confirmed as the measurements of employee satisfaction, especially for the use in the healthcare industry.
AB - This study aimed to construct an updated employee satisfaction scale especially focusing on hospitals. A critical literature review is done to screen potential determinants of employee satisfaction from recognizable journals. Pretest was conducted with 250 samples and 150 valid questionnaires to implement item analysis and exploratory factor analysis. A total of 906 samples (excluding 250 pretest ones) were distributed with 524 valid ones returned (57.84% valid returned rates). Multivariate normality test, confirmatory factor analysis, and various indices of model fit were adopted to ensure the appropriateness of the employee satisfaction model. The results indicate that there are 7 factors, including 34 items confirmed as the measurements of employee satisfaction, especially for the use in the healthcare industry.
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UR - http://www.scopus.com/inward/citedby.url?scp=85018165482&partnerID=8YFLogxK
U2 - 10.1080/14783363.2017.1317586
DO - 10.1080/14783363.2017.1317586
M3 - Article
VL - 30
SP - 565
EP - 578
JO - Total Quality Management and Business Excellence
JF - Total Quality Management and Business Excellence
SN - 1478-3363
IS - 5-6
ER -