Mediating effect between supportive culture and job satisfaction in administrative services at higher education institutions

Dian Yan Liou, Chia Ching Tu, Shu-Hsuan Chang

Research output: Contribution to journalArticle

5 Citations (Scopus)


The purpose of this article is to examine halo effect and organizational commitment in relation to employees' job satisfaction and organizational supportive culture at universities in Taiwan. The study used a questionnaire to collect data from 210 female faculty members of Taiwanese universities. The conceptual model was tested mediating the effect of structural equation modeling with maximum likelihood estimation. This study not only found the mediating role of halo effect and organizational commitment between supportive culture and job satisfaction, but also proved that a supportive culture in universities is directly and positively related to job satisfaction and that emotional and identification-oriented organizational commitment may affect job satisfaction in a positive way among female faculty members.

Original languageEnglish
Pages (from-to)627-640
Number of pages14
JournalHuman Factors and Ergonomics In Manufacturing
Issue number6
Publication statusPublished - 2014 Nov 1


All Science Journal Classification (ASJC) codes

  • Human Factors and Ergonomics
  • Industrial and Manufacturing Engineering

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