Abstract
The study aims to apply Fuzzy AHP in TOPSIS to discuss the key factors that foster the success of current third-party online payment platforms. This study organized the quality measurements into four categories and eleven sub-categories. The AHP in TOPSIS is applied to calculate the weighted averages of all categories and sub-categories to measure the quality of third-party online payment platforms. This study finds that "safety quality" is the most emphasized category, "system quality" is the second, "communication quality" is the third, and "service quality" is the least emphasized.
| Original language | English |
|---|---|
| Pages (from-to) | 146-160 |
| Number of pages | 15 |
| Journal | Proceedings of the International Conference on Electronic Business (ICEB) |
| Volume | 2017-December |
| Publication status | Published - 2017 Jan 1 |
| Event | 17th International Conference on Electronic Business: Smart Cities, ICEB 2017 - Al Barsha, Dubai, United Arab Emirates Duration: 2017 Dec 4 → 2017 Dec 8 |
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All Science Journal Classification (ASJC) codes
- Business, Management and Accounting(all)
- Computer Science(all)
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Measuring the quality of financial electronic payment system : Combined with fuzzy AHP and fuzzy TOPSIS. / Chen, Li Ru; Liu, Kai Hao; Lai, Fang Pin; Chang, Shao-Shiun; Lee, Kou Yi.
In: Proceedings of the International Conference on Electronic Business (ICEB), Vol. 2017-December, 01.01.2017, p. 146-160.Research output: Contribution to journal › Conference article
TY - JOUR
T1 - Measuring the quality of financial electronic payment system
T2 - Combined with fuzzy AHP and fuzzy TOPSIS
AU - Chen, Li Ru
AU - Liu, Kai Hao
AU - Lai, Fang Pin
AU - Chang, Shao-Shiun
AU - Lee, Kou Yi
PY - 2017/1/1
Y1 - 2017/1/1
N2 - The study aims to apply Fuzzy AHP in TOPSIS to discuss the key factors that foster the success of current third-party online payment platforms. This study organized the quality measurements into four categories and eleven sub-categories. The AHP in TOPSIS is applied to calculate the weighted averages of all categories and sub-categories to measure the quality of third-party online payment platforms. This study finds that "safety quality" is the most emphasized category, "system quality" is the second, "communication quality" is the third, and "service quality" is the least emphasized.
AB - The study aims to apply Fuzzy AHP in TOPSIS to discuss the key factors that foster the success of current third-party online payment platforms. This study organized the quality measurements into four categories and eleven sub-categories. The AHP in TOPSIS is applied to calculate the weighted averages of all categories and sub-categories to measure the quality of third-party online payment platforms. This study finds that "safety quality" is the most emphasized category, "system quality" is the second, "communication quality" is the third, and "service quality" is the least emphasized.
UR - http://www.scopus.com/inward/record.url?scp=85057767956&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=85057767956&partnerID=8YFLogxK
M3 - Conference article
AN - SCOPUS:85057767956
VL - 2017-December
SP - 146
EP - 160
JO - Proceedings of the International Conference on Electronic Business (ICEB)
JF - Proceedings of the International Conference on Electronic Business (ICEB)
SN - 1683-0040
ER -