TY - GEN
T1 - Fuzzy eco-design product development by using quality function deployment
AU - Kuo, Tsai Chi
AU - Hsin-Hung, Wu
PY - 2005/12/1
Y1 - 2005/12/1
N2 - Recently, resource optimization (energy and material) and environmental issues in life-cycle context are taken very seriously by both the general public and government agencies. Also, some governments have set up official eco-labeling schemes, which are used to inform consumers of Eco (ecology and economic) design products. In the past, several environmental impact analyses and evaluation tools are significantly developed to apply on the Eco design products. However, these Eco design products are not favorable in the market place as expected even though they sound more environmental friendly and economical. This may be due to they are focused solely on environmental impact analysis without regarding to the customer need and the cost consideration. As a procedure to incorporate customer needs into product concepts in product planning, Quality Function Deployment (QFD) is a proven methodology to achieve total customer satisfaction. Therefore, a fuzzy theoretic modeling approach to the Eco QFD is developed and illustrated to aid the design team in choosing target levels for engineering characteristics based on the environmental concern in this research. Unlike two valued Boolean logic, fuzzy logic is multi-valued. It deals with degrees of membership and degrees of truth. The Eco design product development problem was formulated as a fuzzy multi-objective model based on the QFD planning. This model not only considers the overall customer satisfaction, but also enterprise satisfaction with the environment committed to the product. With the interactive approach, the best balance between environmental satisfaction and overall customer satisfaction can be obtained. Finally, a case study illustrating the appliance of the proposed model is also given.
AB - Recently, resource optimization (energy and material) and environmental issues in life-cycle context are taken very seriously by both the general public and government agencies. Also, some governments have set up official eco-labeling schemes, which are used to inform consumers of Eco (ecology and economic) design products. In the past, several environmental impact analyses and evaluation tools are significantly developed to apply on the Eco design products. However, these Eco design products are not favorable in the market place as expected even though they sound more environmental friendly and economical. This may be due to they are focused solely on environmental impact analysis without regarding to the customer need and the cost consideration. As a procedure to incorporate customer needs into product concepts in product planning, Quality Function Deployment (QFD) is a proven methodology to achieve total customer satisfaction. Therefore, a fuzzy theoretic modeling approach to the Eco QFD is developed and illustrated to aid the design team in choosing target levels for engineering characteristics based on the environmental concern in this research. Unlike two valued Boolean logic, fuzzy logic is multi-valued. It deals with degrees of membership and degrees of truth. The Eco design product development problem was formulated as a fuzzy multi-objective model based on the QFD planning. This model not only considers the overall customer satisfaction, but also enterprise satisfaction with the environment committed to the product. With the interactive approach, the best balance between environmental satisfaction and overall customer satisfaction can be obtained. Finally, a case study illustrating the appliance of the proposed model is also given.
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U2 - 10.1109/ECODIM.2005.1619260
DO - 10.1109/ECODIM.2005.1619260
M3 - Conference contribution
AN - SCOPUS:33947123648
SN - 1424400813
SN - 9781424400812
T3 - Proceedings - Fourth International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Eco Design 2005
SP - 422
EP - 429
BT - Proceedings - Fourth International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Eco Design 2005
T2 - 4th International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Eco Design 2005
Y2 - 12 December 2005 through 14 December 2005
ER -