Factors affecting engineers' acceptance of asynchronous e-learning systems in high-tech companies

Chorng Shyong Ong, Jung Yu Lai, Yi Shun Wang

Research output: Contribution to journalArticlepeer-review

381 Citations (Scopus)


With the rapid change in all types of working environment, there is a need to implement electronic learning (e-learning) systems to train people in new technologies, products, and services. However, the large investment in e-learning has made user acceptance an increasingly critical issue for technology implementation and management. Although user acceptance received fairly extensive attention in prior research, efforts were needed to examine or validate previous results, especially in different technologies, user populations, and/or organizational contexts. We therefore proposed a new construct, perceived credibility, to examine the applicability of the technology acceptance model (TAM) in explaining engineers' decisions to accept e-learning, and address a pragmatic technology management issue. Based on a sample of 140 engineers taken from six international companies, the results strongly support the extended TAM in predicting engineers' intention to use e-learning.

Original languageEnglish
Pages (from-to)795-804
Number of pages10
JournalInformation and Management
Issue number6
Publication statusPublished - 2004 Jul 1

All Science Journal Classification (ASJC) codes

  • Management Information Systems
  • Information Systems
  • Information Systems and Management

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