Evaluating asynchronous e-learning systems: The development of a satisfaction-based multiple criteria framework

Daniel Y. Shee, Yi-Shun Wang

Research output: Contribution to journalArticle


The asynchronous e-learning system (AELS) has been prevalent in both academia and industry. However, conventional evaluation of the AELS has leaned heavily towards the technical aspects of information systems. Since user satisfaction has been extensively proved and recognized as being a critical factor in influencing the success of information systems, this study deals with AELS evaluation from the perspective of user satisfaction. A survey of college students was carried out to collect data, which was then analyzed by analytic hierarchy process. The results show that the most important dimension of decision criteria was the learner interface. Operational stability, ease of accessing shared data, useful content, and capability of controlling learning progress top each dimension, respectively.

Original languageEnglish
Pages (from-to)2346-2353
Number of pages8
JournalWSEAS Transactions on Systems
Issue number10
Publication statusPublished - 2006 Oct 1


All Science Journal Classification (ASJC) codes

  • Control and Systems Engineering
  • Computer Science Applications

Cite this