Abstract
This research seeks to investigate the critical mediating effects between leader-member exchange and the job involvement of financial service personnel. The empirical results showed that leader-member exchange (LMX), job satisfaction and corporate social responsibility had significant direct effects on the organizational commitment of employees, and that the organizational commitment of employees had a direct significant effect on job involvement. In addition, forming a good organization climate is helpful to enhance the job involvement of employees. For example, the establishment of a good reputation and behavior with regard to corporate social responsibility result in employees' feeling proud of the organization and contributing to the long-term benefit of the firm. In addition, employee organizational commitment is a quite important mediator with regard to job involvement. LMX, job satisfaction and corporate social responsibility also had indirect effects on job involvement through the organizational commitment of employees. The implications of the findings are discussed, and directions for future research are suggested.
| Original language | English |
|---|---|
| Pages (from-to) | 174-181 |
| Number of pages | 8 |
| Journal | Problems and Perspectives in Management |
| Volume | 8 |
| Issue number | 1 |
| Publication status | Published - 2010 Jan 1 |
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All Science Journal Classification (ASJC) codes
- Business and International Management
- Business, Management and Accounting(all)
- Sociology and Political Science
- Public Administration
- Strategy and Management
- Information Systems and Management
- Law
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Does LMX enhance the job involvement of financial service personnel by the mediating roles? / Ouyang, Yenhui; Cheng, Chun Hao; Hsieh, Chi Jung.
In: Problems and Perspectives in Management, Vol. 8, No. 1, 01.01.2010, p. 174-181.Research output: Contribution to journal › Article
TY - JOUR
T1 - Does LMX enhance the job involvement of financial service personnel by the mediating roles?
AU - Ouyang, Yenhui
AU - Cheng, Chun Hao
AU - Hsieh, Chi Jung
PY - 2010/1/1
Y1 - 2010/1/1
N2 - This research seeks to investigate the critical mediating effects between leader-member exchange and the job involvement of financial service personnel. The empirical results showed that leader-member exchange (LMX), job satisfaction and corporate social responsibility had significant direct effects on the organizational commitment of employees, and that the organizational commitment of employees had a direct significant effect on job involvement. In addition, forming a good organization climate is helpful to enhance the job involvement of employees. For example, the establishment of a good reputation and behavior with regard to corporate social responsibility result in employees' feeling proud of the organization and contributing to the long-term benefit of the firm. In addition, employee organizational commitment is a quite important mediator with regard to job involvement. LMX, job satisfaction and corporate social responsibility also had indirect effects on job involvement through the organizational commitment of employees. The implications of the findings are discussed, and directions for future research are suggested.
AB - This research seeks to investigate the critical mediating effects between leader-member exchange and the job involvement of financial service personnel. The empirical results showed that leader-member exchange (LMX), job satisfaction and corporate social responsibility had significant direct effects on the organizational commitment of employees, and that the organizational commitment of employees had a direct significant effect on job involvement. In addition, forming a good organization climate is helpful to enhance the job involvement of employees. For example, the establishment of a good reputation and behavior with regard to corporate social responsibility result in employees' feeling proud of the organization and contributing to the long-term benefit of the firm. In addition, employee organizational commitment is a quite important mediator with regard to job involvement. LMX, job satisfaction and corporate social responsibility also had indirect effects on job involvement through the organizational commitment of employees. The implications of the findings are discussed, and directions for future research are suggested.
UR - http://www.scopus.com/inward/record.url?scp=84891878260&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84891878260&partnerID=8YFLogxK
M3 - Article
AN - SCOPUS:84891878260
VL - 8
SP - 174
EP - 181
JO - Problems and Perspectives in Management
JF - Problems and Perspectives in Management
SN - 1727-7051
IS - 1
ER -