Abstract
The primary aim of this paper is to construct competence maps for the information service industry. Starting with a review of the literature related to the information service industry and the competence in this industry, this study defined a pool of competence items and developed a questionnaire for field survey. Based on the data collected from the information service companies in Taiwan, a series of factor analyses with item filtration was carried out. This resulted in a six-factor solution including Cognition, Management I (organizing, leading, and controlling), Management II (planning), Technology Infrastructure, Application Systems, and Clerical Processing as the competence sets. Then the factor-based scales were created to represent the derived competence sets, the pairwise correlations between these scales were calculated, and the competence maps were constructed accordingly. The results obtained may be helpful to the internal (e.g., training/education, deployment, or substitution) and the external (e.g., recruitment) developments of human resource in information service companies.
| Original language | English |
|---|---|
| Pages (from-to) | 1618-1633 |
| Number of pages | 16 |
| Journal | International Journal of Human Resource Management |
| Volume | 20 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 2009 Jul 1 |
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All Science Journal Classification (ASJC) codes
- Strategy and Management
- Organizational Behavior and Human Resource Management
- Management of Technology and Innovation
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Competence maps for the information service industry. / Shih, Ying-wei; Wu, Ya Ling; Wang, Yi-Shun; Wang, Yu Min.
In: International Journal of Human Resource Management, Vol. 20, No. 7, 01.07.2009, p. 1618-1633.Research output: Contribution to journal › Article
TY - JOUR
T1 - Competence maps for the information service industry
AU - Shih, Ying-wei
AU - Wu, Ya Ling
AU - Wang, Yi-Shun
AU - Wang, Yu Min
PY - 2009/7/1
Y1 - 2009/7/1
N2 - The primary aim of this paper is to construct competence maps for the information service industry. Starting with a review of the literature related to the information service industry and the competence in this industry, this study defined a pool of competence items and developed a questionnaire for field survey. Based on the data collected from the information service companies in Taiwan, a series of factor analyses with item filtration was carried out. This resulted in a six-factor solution including Cognition, Management I (organizing, leading, and controlling), Management II (planning), Technology Infrastructure, Application Systems, and Clerical Processing as the competence sets. Then the factor-based scales were created to represent the derived competence sets, the pairwise correlations between these scales were calculated, and the competence maps were constructed accordingly. The results obtained may be helpful to the internal (e.g., training/education, deployment, or substitution) and the external (e.g., recruitment) developments of human resource in information service companies.
AB - The primary aim of this paper is to construct competence maps for the information service industry. Starting with a review of the literature related to the information service industry and the competence in this industry, this study defined a pool of competence items and developed a questionnaire for field survey. Based on the data collected from the information service companies in Taiwan, a series of factor analyses with item filtration was carried out. This resulted in a six-factor solution including Cognition, Management I (organizing, leading, and controlling), Management II (planning), Technology Infrastructure, Application Systems, and Clerical Processing as the competence sets. Then the factor-based scales were created to represent the derived competence sets, the pairwise correlations between these scales were calculated, and the competence maps were constructed accordingly. The results obtained may be helpful to the internal (e.g., training/education, deployment, or substitution) and the external (e.g., recruitment) developments of human resource in information service companies.
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UR - http://www.scopus.com/inward/citedby.url?scp=70349742363&partnerID=8YFLogxK
U2 - 10.1080/09585190902985277
DO - 10.1080/09585190902985277
M3 - Article
AN - SCOPUS:70349742363
VL - 20
SP - 1618
EP - 1633
JO - International Journal of Human Resource Management
JF - International Journal of Human Resource Management
SN - 0958-5192
IS - 7
ER -