A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour

Aichia Chuang, Chun Yang Lee, Chi-Tai Shen

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.

Original languageEnglish
Pages (from-to)59-74
Number of pages16
JournalCanadian Journal of Administrative Sciences
Volume31
Issue number1
DOIs
Publication statusPublished - 2014 Jan 1

Fingerprint

Supervisory personnel
justice
employee
Personnel
Feedback
climate
multi-level analysis
information processing
mediation
Employees
Interpersonal justice
Feedback seeking
Multi-level perspective
Negative feedback
literature
Supervisors
Climate

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Public Administration
  • Marketing
  • Management of Technology and Innovation

Cite this

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A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour. / Chuang, Aichia; Lee, Chun Yang; Shen, Chi-Tai.

In: Canadian Journal of Administrative Sciences, Vol. 31, No. 1, 01.01.2014, p. 59-74.

Research output: Contribution to journalArticle

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