A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour

Aichia Chuang, Chun Yang Lee, Chi Tai Shen

Research output: Contribution to journalArticle

7 Citations (Scopus)

Abstract

Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.

Original languageEnglish
Pages (from-to)59-74
Number of pages16
JournalCanadian Journal of Administrative Sciences
Volume31
Issue number1
DOIs
Publication statusPublished - 2014 Mar

All Science Journal Classification (ASJC) codes

  • Business and International Management
  • Public Administration
  • Marketing
  • Management of Technology and Innovation

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