A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour

Aichia Chuang; Chun Yang Lee; Chi Tai Shen

doi:10.1002/cjas.1277

A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour

Aichia Chuang, Chun Yang Lee, Chi Tai Shen

Graduate Institute of Human Resource Management

Research output: Contribution to journal › Article

6 Citations (Scopus)

Abstract

Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.

Original language	English
Pages (from-to)	59-74
Number of pages	16
Journal	Canadian Journal of Administrative Sciences
Volume	31
Issue number	1
DOIs	https://doi.org/10.1002/cjas.1277
Publication status	Published - 2014 Mar

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All Science Journal Classification (ASJC) codes

Business and International Management
Public Administration
Marketing
Management of Technology and Innovation

Cite this

Chuang, A., Lee, C. Y., & Shen, C. T. (2014). A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour. Canadian Journal of Administrative Sciences, 31(1), 59-74. https://doi.org/10.1002/cjas.1277

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10.1002/cjas.1277