Abstract
Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.
| Original language | English |
|---|---|
| Pages (from-to) | 59-74 |
| Number of pages | 16 |
| Journal | Canadian Journal of Administrative Sciences |
| Volume | 31 |
| Issue number | 1 |
| DOIs | |
| Publication status | Published - 2014 Jan 1 |
Fingerprint
All Science Journal Classification (ASJC) codes
- Business and International Management
- Public Administration
- Marketing
- Management of Technology and Innovation
Cite this
}
A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour. / Chuang, Aichia; Lee, Chun Yang; Shen, Chi-Tai.
In: Canadian Journal of Administrative Sciences, Vol. 31, No. 1, 01.01.2014, p. 59-74.Research output: Contribution to journal › Article
TY - JOUR
T1 - A multilevel perspective on the relationship between interpersonal justice and negative feedback-seeking behaviour
AU - Chuang, Aichia
AU - Lee, Chun Yang
AU - Shen, Chi-Tai
PY - 2014/1/1
Y1 - 2014/1/1
N2 - Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.
AB - Drawing on social information processing theory, this study uses a multilevel design to integrate the literature on organizational justice with the literature on feedback-seeking behaviour. Results from a laboratory study with data involving 690 employees showed that individual-level interpersonal justice was related to employee negative feedback-seeking behaviour (NFSB) via the mediation of trust in the supervisor. Multilevel analysis of the follow-up field study with data involving 390 employees from 46 teams confirmed the findings of the laboratory study and indicated that team-level interpersonal justice was associated with NFSB through a supportive climate. Also, team-level supervisor support climate was positively related to individual-level trust in the supervisor. The paper discusses managerial implications of these findings and suggests directions for future research.
UR - http://www.scopus.com/inward/record.url?scp=84898664865&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84898664865&partnerID=8YFLogxK
U2 - 10.1002/cjas.1277
DO - 10.1002/cjas.1277
M3 - Article
AN - SCOPUS:84898664865
VL - 31
SP - 59
EP - 74
JO - Canadian Journal of Administrative Sciences
JF - Canadian Journal of Administrative Sciences
SN - 0825-0383
IS - 1
ER -