A knowledge engineering approach to knowledge management

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76 Citations (Scopus)

Abstract

Knowledge management facilitates the capture, storage, and dissemination of knowledge using information technology. Methods for managing knowledge have become an important issue in the past few decades, and the KM community has developed a wide range of technologies and applications for both academic research and practical applications. In this paper, we propose a knowledge engineering approach (KMKE) to knowledge management. First, a knowledge modeling approach is used to organize and express various types of knowledge in a unified knowledge representation. Second, a verification mechanism is used to verify knowledge models based on the formal semantics of the knowledge representation. Third, knowledge models are classified and stored in a hierarchical ontology system. Fourth, a knowledge query language is designed to enhance the dissemination of knowledge. Finally, a knowledge update process is applied to modify the knowledge storage with respect to users' needs. A knowledge management system for computer repair is used as an illustrative example.

Original languageEnglish
Pages (from-to)4072-4094
Number of pages23
JournalInformation Sciences
Volume177
Issue number19
DOIs
Publication statusPublished - 2007 Oct 1

All Science Journal Classification (ASJC) codes

  • Software
  • Control and Systems Engineering
  • Theoretical Computer Science
  • Computer Science Applications
  • Information Systems and Management
  • Artificial Intelligence

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