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  A case study of applying Kano's model and ANOVA technique in evaluating service quality

  Lai, H. J. & Wu, H. H., 2011, In: Information Technology Journal. 10, 1, p. 89-97 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Rapid transit
  • Analysis of variance (ANOVA)
  • Marketing
  • Industry
  21 Citations (Scopus)

• A case study of using DEMATEL method to identify critical factors in green supply chain management

  Wu, H. H. & Chang, S. Y., 2015 Apr 1, In: Applied Mathematics and Computation. 256, p. 394-403 10 p.

  Research output: Contribution to journal › Article › peer-review

  • Supply Chain Management
  • Supply chain management
  • Purchasing
  • Critical Dimension
  • Electronics industry
  70 Citations (Scopus)

• A DEMATEL method to evaluate the causal relations among the criteria in auto spare parts industry

  Wu, H. H. & Tsai, Y. N., 2011 Nov 1, In: Applied Mathematics and Computation. 218, 5, p. 2334-2342 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Spare Parts
  • Industry
  • Decision Making
  • Evaluate
  • Decision making
  55 Citations (Scopus)

• A framework of applying ordering coefficient based on the information energy to identify the causal relationships among critical factors from raw data

  Shieh, J. I. & Wu, H. H., 2018, In: Journal of Testing and Evaluation. 46, 2, 3973.

  Research output: Contribution to journal › Article › peer-review

  • Decision making
  • Semantics
  1 Citation (Scopus)

• A hybrid ANFIS based on n-period moving average model to forecast TAIEX stock

  Wei, L. Y., Cheng, C. H. & Wu, H-H., 2014 Jun 1, In: Applied Soft Computing Journal. 19, p. 86-92 7 p.

  Research output: Contribution to journal › Article › peer-review

  • Financial markets
  • Linguistics
  • Fuzzy inference
  • Time series
  • Managers
  39 Citations (Scopus)

• A longitudinal study of identifying critical factors of patient safety culture in Taiwan

  Lee, Y. C., Weng, S. J., Huang, C. H., Hsieh, W. L., Hsieh, L. P. & Wu, H. H., 2016 Jan 1, In: Journal of Testing and Evaluation. 45, 3, p. 1029-1044 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Teaching
  16 Citations (Scopus)

• A longitudinal study of identifying critical variables influencing patient safety culture from nurses' viewpoints in Taiwan

  Lee, Y. C., Huang, C. H., Wu, C. F., Hsueh, H. W. & Wu, H. H., 2019 Sep 1, In: Journal of Testing and Evaluation. 47, 5

  Research output: Contribution to journal › Article › peer-review

  • Supervisory personnel
  • Managers
  • Teaching
  2 Citations (Scopus)

• Analysis of critical evaluation factors of the EWPS scale for boundary -- spanners using DEMATEL

  Chen, H. K., Lin, S. P., Lin, T. D. & Wu, H-H., 2014 Jan 1, In: Journal of Quality. 21, 2, p. 73-90 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Boundary Spanners
  • Decision Making Trial and Evaluation Laboratory (DEMATEL)
  • Quality management
  • Personnel
  • Decision making
  2 Citations (Scopus)

• Analysis of the threshold values of semantic structure analysis in identifying causal relationships

  Shieh, J. I., Wu, H. H. & Liu, H. C., 2014 Jan 1, In: Communications in Statistics: Simulation and Computation. 43, 7, p. 1543-1551 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Threshold Value
  • Semantics
  • Relationships
  • Survey Data
  • Monte Carlo Simulation
  9 Citations (Scopus)

• Analyzing Patient Safety Culture from Viewpoints of Physicians and Nurses - A Case of a Regional Teaching Hospital in Taiwan

  Lee, Y. C., Shieh, J. I., Huang, C. H., Wang, C. Y. & Wu, H. H., 2017 Jan 1, In: Journal for Healthcare Quality. 39, 5, p. 294-306 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Teaching Hospitals
  • Nurses
  9 Citations (Scopus)

• Analyzing patients' values by applying cluster analysis and LRFM model in a pediatric dental clinic in Taiwan

  Wu, H. H., Lin, S. Y. & Liu, C. W., 2014, In: Scientific World Journal. 2014, 685495.

  Research output: Contribution to journal › Article › peer-review

  • Health insurance
  • Pediatrics
  • Dental Clinics
  • Cluster analysis
  • Self organizing maps
  10 Citations (Scopus)

• A new approach to identify high burnout medical staffs by kernel K-means cluster analysis in a regional teaching hospital in Taiwan

  Lee, Y. C., Huang, S. C., Huang, C. H. & Wu, H. H., 2016, In: Inquiry (United States). 53

  Research output: Contribution to journal › Article › peer-review

  • Psychological Burnout
  • Medical Staff
  • Taiwan
  • Teaching Hospitals
  • Cluster Analysis
  12 Citations (Scopus)

• Applying C4.5 decision tree to analyze insomnia symptoms

  Tsai, C. H., Weng, S. J., Chou, C. A., Wu, H. H. & Hung, W. Z., 2017 Oct, In: Taiwan Journal of Public Health. 36, 5, p. 449-460 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Decision Trees
  • Sleep Initiation and Maintenance Disorders
  • Drinking
  • Coffee
  • Sleep
  1 Citation (Scopus)

• Applying importance-performance analysis to patient safety culture

  Lee, Y. C., Wu, H. H., Hsieh, W. L., Weng, S. J., Hsieh, L. P. & Huang, C. H., 2015 Oct 12, In: International Journal of Health Care Quality Assurance. 28, 8, p. 826-840 15 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Culture
  • Patient Safety
  • Importance-performance Analysis
  • Safety Management
  • Staff
  20 Citations (Scopus)

• Applying information-based methods in importance-performance analysis when the information of importance is unavailable

  Shieh, J. I. & Wu, H-H., 2011 Apr 1, In: Quality and Quantity. 45, 3, p. 545-557 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Performance Analysis
  • Service Quality
  • Mutual Information
  • performance
  • Framework
  17 Citations (Scopus)

• A preliminary study of fluid intake before bedtime and insomnia symptoms

  Tsai, C. H., Weng, S. J., Liu, S. C., Gotcher, D. F., Wu, H. H., Chou, C. A. & Kim, S. H., 2019 Apr 15, In: Sleep and Biological Rhythms. 17, 2, p. 251-258 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Sleep Initiation and Maintenance Disorders
  • Beverages
  • Drinking Behavior
  • Sleep Wake Disorders
  • Drinking Water

• Assessing the medical staff's overall satisfaction of patient safety culture from a regional teaching hospital in Taiwan

  Cheng, C. Y., Lee, Y. C., Huang, C. H. & Wu, H-H., 2019 Jan 21, In: Journal of Testing and Evaluation. 48, 6, JTE20180116.

  Research output: Contribution to journal › Article › peer-review

  • Teaching
  • Linear regression
  3 Citations (Scopus)

• Association between patients with dementia and high caregiving burden for caregivers from a medical center in Taiwan

  Yan, G. J., Wang, W. F., Jhang, K. M., Lin, C. W. & Wu, H. H., 2019, In: Psychology Research and Behavior Management. 12, p. 55-65 11 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Taiwan
  • Caregivers
  • Dementia
  • Mental Status and Dementia Tests
  • Spouses
  6 Citations (Scopus)

• Association rule mining to identify critical demographic variables influencing the degree of burnout in a regional teaching hospital

  Lee, Y. C., Huang, C. H., Lin, Y. C. & Wu, H. H., 2017 Aug 1, In: TEM Journal. 6, 3, p. 497-502 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Association Rule Mining
  • Burnout
  • Supervisory personnel
  • Association rules
  • Demographic Variables
  5 Citations (Scopus)

• Building a service quality scale for Chinese retailing businesses -- using RT-Mart as an example

  Chen, L. S., Stanworth, J., Wei, J. T. & Wu, H-H., 2013 Jan 1, In: Journal of Quality. 20, 1, p. 21-37 17 p.

  Research output: Contribution to journal › Article › peer-review

  • Retailing
  • Service Quality
  • Quality of service
  • Hypermarkets
  • Retail Services
  1 Citation (Scopus)

• Causal relationship analysis of the patient safety culture based on safety attitudes questionnaire in Taiwan

  Lee, Y. C., Zeng, P. S., Huang, C. H. & Wu, H. H., 2018, In: Journal of Healthcare Engineering. 2018, 4268781.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Climate
  • Patient Safety
  • Taiwan
  • Job satisfaction
  8 Citations (Scopus)

• Causal relationships of patient safety culture based on the chinese version of safety attitudes questionnaire

  Lee, Y. C., Zeng, P. S., Huang, C. H., Wu, C. F., Yang, C. C. & Wu, H. H., 2019 Jan 1, In: Engineering Letters. 27, 4, p. 663-668 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Job satisfaction
  • Decision making
  1 Citation (Scopus)

• Cloud Image Data Center for Healthcare Network in Taiwan

  Weng, S. J., Lai, L. S., Gotcher, D., Wu, H. H., Xu, Y. Y. & Yang, C. W., 2016 Apr 1, In: Journal of Medical Systems. 40, 4, p. 1-11 11 p., 89.

  Research output: Contribution to journal › Article › peer-review

  • Veterans Hospitals
  • Taiwan
  • Delivery of Health Care
  • General Hospitals
  • Satellite Hospitals
  13 Citations (Scopus)

• Comparison of various formulae for estimating low-density lipoprotein cholesterol by a combination of ages and genders in Taiwanese adults

  Tsai, C. H., Wu, H. H. & Weng, S. J., 2014 Sep 2, In: BMC Cardiovascular Disorders. 14, 1, 113.

  Research output: Contribution to journal › Article › peer-review

  • LDL Cholesterol
  • Benchmarking
  • Age Factors
  • Triglycerides
  2 Citations (Scopus)

• Critical demographic variables on affecting patient safety culture from medical staffs’ viewpoints

  Chi, C. Y., Huang, C. H., Lee, Y. C. & Wu, H-H., 2019 May 27, In: Engineering Letters. 27, 2, p. 328-335 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Supervisory personnel
  • Managers
  • Linear regression
  • Teaching
  2 Citations (Scopus)

• Customer relationship management in the hairdressing industry: An application of data mining techniques

  Wei, J. T., Lee, M. C., Chen, H. K. & Wu, H. H., 2013 Aug 14, In: Expert Systems with Applications. 40, 18, p. 7513-7518 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Marketing
  • Data mining
  • Self organizing maps
  • Industry
  56 Citations (Scopus)

• Family firm and analyst forecasts in an emerging economy

  Zhang, X., Wei, J. T. & Wu, H. H., 2017, In: Management Decision. 55, 9, p. 2018-2037 20 p.

  Research output: Contribution to journal › Article › peer-review

  • Analysts' Forecasts
  • Family Firms
  • Emerging Economies
  • Optimism
  • Minority Shareholders
  5 Citations (Scopus)

• Forced financial information restatements and management turnover: Market discipline and large family shareholders' intervention in an emerging economy

  Zhang, X., Wei, J. T. & Wu, H. H., 2013 Dec 1, In: Asia Pacific Journal of Management. 30, 4, p. 1005-1029 25 p.

  Research output: Contribution to journal › Article › peer-review

  • Management Turnover
  • Restatements
  • Market Discipline
  • Financial Information
  • Emerging Economies
  7 Citations (Scopus)

• Framework of monitoring patient safety culture by the bootstrap method

  Huang, C. H., Lee, Y. C. & Wu, H. H., 2019 May, In: International Journal of Performability Engineering. 15, 5, p. 1326-1333 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Patient monitoring
  • Control charts
  1 Citation (Scopus)

• Fusion ANFIS model based on AR for forecasting EPS of leading industries

  Wei, L. Y., Cheng, C. H. & Wu, H-H., 2011 Sep 1, In: International Journal of Innovative Computing, Information and Control. 7, 9, p. 5445-5458 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Fuzzy Inference System
  • Forecasting
  • Fusion
  • Fuzzy inference
  • Industry
  7 Citations (Scopus)

• Identifying critical dimensions and causal relationships of patient safety culture in Taiwan

  Lee, Y. C., Weng, S. J., Stanworth, J., Hsieh, L. P. & Wu, H-H., 2015 Sep 1, In: Journal of Medical Imaging and Health Informatics. 5, 5, p. 995-1000 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Climate
  • Organizations
  11 Citations (Scopus)

• Identifying critical dimensions of the Chinese version of hospital survey on patient safety culture in Taiwan from a systematic viewpoint

  Lee, Y. C., Weng, S. J., Hsieh, L. P. & Wu, H. H., 2015 Nov 1, In: Journal of Medical Imaging and Health Informatics. 5, 7, p. 1420-1428 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Climate
  • Safety
  6 Citations (Scopus)

• Identifying key factors of medical service quality by a modified DEMATEL method based on total sensitivity analysis

  Shieh, J. I., Wu, H-H. & Huang, K. K., 2016 Dec 1, In: Journal of Medical Imaging and Health Informatics. 6, 8, p. 1844-1849 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Decision Making
  • Information Theory
  • Social Norms
  • Diagnostic Self Evaluation
  • Self-Assessment
  6 Citations (Scopus)

• Improving dual importance analysis based on a Shapley value associated with a fuzzy measure when interactions of criteria are significant

  Shieh, J. I. & Wu, H. H., 2019, In: International Journal of Industrial and Systems Engineering. 31, 2, p. 168-183 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Quality of service

• Mandatory restatement, family dominance and management turnover: The evidence from an emerging economy

  Wei, J. T., Wang, I. M. & Wu, H. H., 2017 Jan 1, In: Investment Management and Financial Innovations. 14, 2, p. 144-155 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Management Turnover
  • Restatements
  • Emerging Economies
  • Announcement
  • Financial Reporting Quality

• Measures of consistency for DEMATEL method

  Shieh, J. I. & Wu, H. H., 2016 Mar 15, In: Communications in Statistics: Simulation and Computation. 45, 3, p. 781-790 10 p.

  Research output: Contribution to journal › Article › peer-review

  • Decision Making
  • Decision making
  • Evaluation
  • Survey Data
  • Evaluate
  15 Citations (Scopus)

• Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective

  Wei, J. T., Chang, Y. W., Zhang, X., Wu, H. H. & Tang, Y. T., 2019 Nov 17, In: Total Quality Management and Business Excellence. 30, 15-16, p. 1578-1595 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Person-organization Fit
  • Performance Measurement System
  • Total Quality Management (TQM)
  • Firm Performance
  • Structural Equation Modeling
  7 Citations (Scopus)

• Revisit employee satisfaction scale: a case study of the regional teaching hospital

  Hsieh, W. L., Lee, Y. C., Huang, C. H., Wu, H-H. & Weng, S. J., 2019 Apr 3, In: Total Quality Management and Business Excellence. 30, 5-6, p. 565-578 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Employee Satisfaction
  • Pre-test
  • Normality Test
  • Literature Review
  • Exploratory Factor Analysis (EFA)

• Single nucleotide polymorphisms at the PRR3, ABCF1, and GNL1 genes in the HLA class I region are associated with graves' ophthalmopathy in a gender-dependent manner

  Liu, Y. H., Chen, Y. J., Wu, H. H., Wang, T. Y. & Tsai, F. J., 2014 Oct 1, In: Ophthalmology. 121, 10, p. 2033-2039 7 p.

  Research output: Contribution to journal › Article › peer-review

  • MHC Class I Genes
  • Graves Ophthalmopathy
  • Single Nucleotide Polymorphism
  • Graves Disease
  • Odds Ratio
  10 Citations (Scopus)

• Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis

  Yin, S. Y., Huang, K. K., Shieh, J. I., Liu, Y. H. & Wu, H. H., 2016 Mar 1, In: Quality and Quantity. 50, 2, p. 751-766 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Performance Analysis
  • Evaluation
  • performance
  • Mobile Devices
  • evaluation
  15 Citations (Scopus)

• The development and implementation of a cloud-based mobile nursing information system at taichung veterans general hospital

  Lai, L. S., Xu, Y. Y., Weng, S. J., Yang, C. W., Wen, C. H., Liu, Y. H. & Wu, H-H., 2016 Apr 1, In: Journal of Medical Imaging and Health Informatics. 6, 2, p. 349-357 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Veterans Hospitals
  • Information Systems
  • General Hospitals
  • Nursing
  • Nurses
  1 Citation (Scopus)

• The impact of industry 4.0 on the supplier management strategy: An example on Taiwan semiconductor

  Liu, J. F. & Wu, H. H., 2019 Jan 1, In: Journal of Quality. 26, 4, p. 207-227 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Industry 4.0
  • Supplier Management
  • Semiconductors
  • Taiwan
  • Management Strategy
  1 Citation (Scopus)

• The perceptions of patient safety culture: A difference between physicians and nurses in Taiwan

  Huang, C. H., Wu, H-H. & Lee, Y. C., 2018 Apr 1, In: Applied Nursing Research. 40, p. 39-44 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Nurses
  • Physicians
  18 Citations (Scopus)

• The perceptions of physicians and nurses regarding the establishment of patient safety in a regional teaching hospital in taiwan

  Huang, C. H., Wu, H. H., Chou, C. Y., Dai, H. & Lee, Y. C., 2018 Jun, In: Iranian Journal of Public Health. 47, 6, p. 852-860 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Teaching Hospitals
  • Nurses
  7 Citations (Scopus)

• Toward a measure of Chinese hypermarket retail service quality

  Tang, Y. T., Stanworth, J., Chen, W. T., Huang, S. W. & Wu, H-H., 2015 Apr 3, In: Total Quality Management and Business Excellence. 26, 3-4, p. 327-338 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Hypermarkets
  • Retail Services
  • Service Quality
  • Chinese Culture
  • Dimensionality
  3 Citations (Scopus)

• Using apriori algorithm to explore the influence of pressure from patients with dementia on caregivers from a medical center in Taiwan

  Chen, W. J., Wang, W. F., Liu, Y. H., Jhang, K. M., Chen, F. M., Yeh, C. Y., Lin, C. W., Kang, Y. C., Chang, C. M., Wang, C. J. & Wu, H. H., 2019, In: Journal of Quality. 26, 6, p. 395-418 24 p.

  Research output: Contribution to journal › Article › peer-review

  • Apriori Algorithm
  • Dementia
  • Caregivers
  • Taiwan
  • Marital Status
  1 Citation (Scopus)

• Using classification and regression tree and dimension reduction in analyzing motor vehicle traffic accidents

  Liu, Y. H., Kou, K. Y., Wu, H-H. & Nian, Y. C., 2016 Jan 1, In: Applied Mathematics and Information Sciences. 10, 2, p. 639-646 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Classification and Regression Trees
  • Accidents
  • Dimension Reduction
  • Highway accidents
  • Traffic
  2 Citations (Scopus)

• Using structural analysis to construct causal relationships of the patient safety culture

  Shieh, J. I., Huang, C. H., Lee, Y. C. & Wu, H. H., 2019 Aug 12, In: Engineering Letters. 27, 3, p. 482-489 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Structural analysis
  • Random variables
  • Decision making
  • Semantics
  • Set theory
  1 Citation (Scopus)

• Using the apriori algorithm to classify the care needs of patients with different types of dementia

  Jhang, K. M., Chang, M. C., Lo, T. Y., Lin, C. W., Wang, W. F. & Wu, H. H., 2019, In: Patient Preference and Adherence. 13, p. 1899-1912 14 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • dementia
  • Dementia
  • Patient Care
  • Caregivers
  • caregiver
  2 Citations (Scopus)

• What attributes determine overall satisfaction in patient safety culture? An empirical study of the perceptions of hospital staff in Taiwan

  Wu, C. F., Wu, H-H., Lee, Y. C. & Huang, C. H., 2019 May 3, In: Journal of Testing and Evaluation. 49, 1, JTE20180713.

  Research output: Contribution to journal › Article › peer-review

  • Personnel
  • Linear regression
  • Managers
  • Direction compound
  1 Citation (Scopus)