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  • Hsin-Hung Wu

A case study of applying importance-performance analysis in orthopedic department to evaluate service quality

Wu, H. H. & Hsieh, S. M., 2012, In : International Journal of Management and Decision Making. 12, 1, p. 50-68 19 p.

Research output: Contribution to journal › Article

13 Citations (Scopus)

A case study of applying Kano's model and ANOVA technique in evaluating service quality

Lai, H. J. & Wu, H. H., 2011, In : Information Technology Journal. 10, 1, p. 89-97 9 p.

Research output: Contribution to journal › Article

21 Citations (Scopus)

A case study of applying LRFM model in market segmentation of a children's dental clinic

Wei, J. T., Lin, S. Y., Weng, C. C. & Wu, H-H., 2012 Apr 1, In : Expert Systems with Applications. 39, 5, p. 5529-5533 5 p.

Research output: Contribution to journal › Article

39 Citations (Scopus)

A case study of using DEMATEL method to identify critical factors in green supply chain management

Wu, H. H. & Chang, S. Y., 2015 Apr 1, In : Applied Mathematics and Computation. 256, p. 394-403 10 p.

Research output: Contribution to journal › Article

64 Citations (Scopus)

A DEMATEL method to evaluate the causal relations among the criteria in auto spare parts industry

Wu, H. H. & Tsai, Y. N., 2011 Nov 1, In : Applied Mathematics and Computation. 218, 5, p. 2334-2342 9 p.

Research output: Contribution to journal › Article

55 Citations (Scopus)

A framework of applying ordering coefficient based on the information energy to identify the causal relationships among critical factors from raw data

Shieh, J. I. & Wu, H. H., 2018 Jan 1, In : Journal of Testing and Evaluation. 46, 2, 3973.

Research output: Contribution to journal › Article

1 Citation (Scopus)

A hybrid ANFIS based on n-period moving average model to forecast TAIEX stock

Wei, L. Y., Cheng, C. H. & Wu, H-H., 2014 Jun 1, In : Applied Soft Computing Journal. 19, p. 86-92 7 p.

Research output: Contribution to journal › Article

38 Citations (Scopus)

A longitudinal study of identifying critical factors of patient safety culture in Taiwan

Lee, Y. C., Weng, S. J., Huang, C. H., Hsieh, W. L., Hsieh, L. P. & Wu, H. H., 2016 Jan 1, In : Journal of Testing and Evaluation. 45, 3, p. 1029-1044 16 p.

Research output: Contribution to journal › Article

14 Citations (Scopus)

A longitudinal study of identifying critical variables influencing patient safety culture from nurses' viewpoints in Taiwan

Lee, Y. C., Huang, C. H., Wu, C. F., Hsueh, H. W. & Wu, H. H., 2019 Sep 1, In : Journal of Testing and Evaluation. 47, 5

Research output: Contribution to journal › Article

1 Citation (Scopus)

Analysis of critical evaluation factors of the EWPS scale for boundary -- spanners using DEMATEL

Chen, H. K., Lin, S. P., Lin, T. D. & Wu, H-H., 2014 Jan 1, In : Journal of Quality. 21, 2, p. 73-90 18 p.

Research output: Contribution to journal › Article

2 Citations (Scopus)

Analysis of the threshold values of semantic structure analysis in identifying causal relationships

Shieh, J. I., Wu, H. H. & Liu, H. C., 2014 Jan 1, In : Communications in Statistics: Simulation and Computation. 43, 7, p. 1543-1551 9 p.

Research output: Contribution to journal › Article

9 Citations (Scopus)

Analyzing consumption behaviors of pet owners in a veterinary hospital

Wei, J. T., Lin, S. Y., Yang, Y. Z. & Wu, H-H., 2017 Jan 1, Data Mining and Big Data - 2nd International Conference, DMBD 2017, Proceedings. Takagi, H., Shi, Y. & Tan, Y. (eds.). Springer Verlag, p. 173-180 8 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10387 LNCS).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

Analyzing Patient Safety Culture from Viewpoints of Physicians and Nurses - A Case of a Regional Teaching Hospital in Taiwan

Lee, Y. C., Shieh, J. I., Huang, C. H., Wang, C. Y. & Wu, H. H., 2017 Jan 1, In : Journal for Healthcare Quality. 39, 5, p. 294-306 13 p.

Research output: Contribution to journal › Article

8 Citations (Scopus)

Analyzing patients' values by applying cluster analysis and LRFM model in a pediatric dental clinic in Taiwan

Wu, H. H., Lin, S. Y. & Liu, C. W., 2014, In : Scientific World Journal. 2014, 685495.

Research output: Contribution to journal › Article

10 Citations (Scopus)

A new approach to identify high burnout medical staffs by kernel K-means cluster analysis in a regional teaching hospital in Taiwan

Lee, Y. C., Huang, S. C., Huang, C. H. & Wu, H. H., 2016, In : Inquiry (United States). 53

Research output: Contribution to journal › Article

10 Citations (Scopus)

An integrated approach of AHP and DEMATEL methods in evaluating the criteria of auto spare parts industry

Wu, H-H. & Tsai, Y. N., 2012 Sep 1, In : International Journal of Systems Science. 43, 11, p. 2114-2124 11 p.

Research output: Contribution to journal › Article

40 Citations (Scopus)

Applying C4.5 decision tree to analyze insomnia symptoms

Tsai, C. H., Weng, S. J., Chou, C. A., Wu, H. H. & Hung, W. Z., 2017 Oct, In : Taiwan Journal of Public Health. 36, 5, p. 449-460 12 p.

Research output: Contribution to journal › Article

1 Citation (Scopus)

Applying data mining and RFM model to analyze customers' values of a veterinary hospital

Wei, J. T., Lin, S. Y., Yang, Y. Z. & Wu, H-H., 2016 Aug 16, Proceedings - 2016 IEEE International Symposium on Computer, Consumer and Control, IS3C 2016. Institute of Electrical and Electronics Engineers Inc., p. 481-484 4 p. 7545236

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

7 Citations (Scopus)

Applying importance-performance analysis to patient safety culture

Lee, Y. C., Wu, H. H., Hsieh, W. L., Weng, S. J., Hsieh, L. P. & Huang, C. H., 2015 Oct 12, In : International Journal of Health Care Quality Assurance. 28, 8, p. 826-840 15 p.

Research output: Contribution to journal › Article

18 Citations (Scopus)

Applying information-based methods in importance-performance analysis when the information of importance is unavailable

Shieh, J. I. & Wu, H-H., 2011 Apr 1, In : Quality and Quantity. 45, 3, p. 545-557 13 p.

Research output: Contribution to journal › Article

16 Citations (Scopus)

A preliminary study of fluid intake before bedtime and insomnia symptoms

Tsai, C. H., Weng, S. J., Liu, S. C., Gotcher, D. F., Wu, H. H., Chou, C. A. & Kim, S. H., 2019 Apr 15, In : Sleep and Biological Rhythms. 17, 2, p. 251-258 8 p.

Research output: Contribution to journal › Article

Assessing the medical staff's overall satisfaction of patient safety culture from a regional teaching hospital in Taiwan

Cheng, C. Y., Lee, Y. C., Huang, C. H. & Wu, H-H., 2019 Jan 21, In : Journal of Testing and Evaluation. 48, 6, JTE20180116.

Research output: Contribution to journal › Article

2 Citations (Scopus)

Association between patients with dementia and high caregiving burden for caregivers from a medical center in Taiwan

Yan, G. J., Wang, W. F., Jhang, K. M., Lin, C. W. & Wu, H. H., 2019, In : Psychology Research and Behavior Management. 12, p. 55-65 11 p.

Research output: Contribution to journal › Article

Open Access
5 Citations (Scopus)

Association rule mining to identify critical demographic variables influencing the degree of burnout in a regional teaching hospital

Lee, Y. C., Huang, C. H., Lin, Y. C. & Wu, H. H., 2017 Aug 1, In : TEM Journal. 6, 3, p. 497-502 6 p.

Research output: Contribution to journal › Article

5 Citations (Scopus)

Building a service quality scale for Chinese retailing businesses -- using RT-Mart as an example

Chen, L. S., Stanworth, J., Wei, J. T. & Wu, H-H., 2013 Jan 1, In : Journal of Quality. 20, 1, p. 21-37 17 p.

Research output: Contribution to journal › Article

1 Citation (Scopus)

Causal relationship analysis of the patient safety culture based on safety attitudes questionnaire in Taiwan

Lee, Y. C., Zeng, P. S., Huang, C. H. & Wu, H. H., 2018, In : Journal of Healthcare Engineering. 2018, 4268781.

Research output: Contribution to journal › Article

7 Citations (Scopus)

Causal relationships of patient safety culture based on the chinese version of safety attitudes questionnaire

Lee, Y. C., Zeng, P. S., Huang, C. H., Wu, C. F., Yang, C. C. & Wu, H. H., 2019 Jan 1, In : Engineering Letters. 27, 4, p. 663-668 6 p.

Research output: Contribution to journal › Article

Cloud Image Data Center for Healthcare Network in Taiwan

Weng, S. J., Lai, L. S., Gotcher, D., Wu, H. H., Xu, Y. Y. & Yang, C. W., 2016 Apr 1, In : Journal of Medical Systems. 40, 4, p. 1-11 11 p., 89.

Research output: Contribution to journal › Article

12 Citations (Scopus)

Comparison of various formulae for estimating low-density lipoprotein cholesterol by a combination of ages and genders in Taiwanese adults

Tsai, C. H., Wu, H. H. & Weng, S. J., 2014 Sep 2, In : BMC Cardiovascular Disorders. 14, 1, 113.

Research output: Contribution to journal › Article

2 Citations (Scopus)

Critical demographic variables on affecting patient safety culture from medical staffs’ viewpoints

Chi, C. Y., Huang, C. H., Lee, Y. C. & Wu, H-H., 2019 May 27, In : Engineering Letters. 27, 2, p. 328-335 8 p.

Research output: Contribution to journal › Article

2 Citations (Scopus)

Customer relationship management in the hairdressing industry: An application of data mining techniques

Wei, J. T., Lee, M. C., Chen, H. K. & Wu, H. H., 2013 Aug 14, In : Expert Systems with Applications. 40, 18, p. 7513-7518 6 p.

Research output: Contribution to journal › Article

53 Citations (Scopus)

Evaluating service process satisfaction of a tourism factory - Using Brands' Health Museum as an example

Tsai, C. H., Peng, Y. J. & Wu, H. H., 2012 Dec 1, Proceedings - 2012 6th International Conference on New Trends in Information Science, Service Science and Data Mining (NISS, ICMIA and NASNIT), ISSDM 2012. p. 244-247 4 p. 6528635. (Proceedings - 2012 6th International Conference on New Trends in Information Science, Service Science and Data Mining (NISS, ICMIA and NASNIT), ISSDM 2012).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

2 Citations (Scopus)

Family firm and analyst forecasts in an emerging economy

Zhang, X., Wei, J. T. & Wu, H. H., 2017, In : Management Decision. 55, 9, p. 2018-2037 20 p.

Research output: Contribution to journal › Article

5 Citations (Scopus)

Forced financial information restatements and management turnover: Market discipline and large family shareholders' intervention in an emerging economy

Zhang, X., Wei, J. T. & Wu, H. H., 2013 Dec 1, In : Asia Pacific Journal of Management. 30, 4, p. 1005-1029 25 p.

Research output: Contribution to journal › Article

7 Citations (Scopus)

Framework of monitoring patient safety culture by the bootstrap method

Huang, C. H., Lee, Y. C. & Wu, H. H., 2019 May, In : International Journal of Performability Engineering. 15, 5, p. 1326-1333 8 p.

Research output: Contribution to journal › Article

1 Citation (Scopus)

Fusion ANFIS model based on AR for forecasting EPS of leading industries

Wei, L. Y., Cheng, C. H. & Wu, H-H., 2011 Sep 1, In : International Journal of Innovative Computing, Information and Control. 7, 9, p. 5445-5458 14 p.

Research output: Contribution to journal › Article

6 Citations (Scopus)

Identifying critical dimensions and causal relationships of patient safety culture in Taiwan

Lee, Y. C., Weng, S. J., Stanworth, J., Hsieh, L. P. & Wu, H-H., 2015 Sep 1, In : Journal of Medical Imaging and Health Informatics. 5, 5, p. 995-1000 6 p.

Research output: Contribution to journal › Article

10 Citations (Scopus)

Identifying critical dimensions of the Chinese version of hospital survey on patient safety culture in Taiwan from a systematic viewpoint

Lee, Y. C., Weng, S. J., Hsieh, L. P. & Wu, H. H., 2015 Nov 1, In : Journal of Medical Imaging and Health Informatics. 5, 7, p. 1420-1428 9 p.

Research output: Contribution to journal › Article

6 Citations (Scopus)

Identifying key factors of medical service quality by a modified DEMATEL method based on total sensitivity analysis

Shieh, J. I., Wu, H-H. & Huang, K. K., 2016 Dec 1, In : Journal of Medical Imaging and Health Informatics. 6, 8, p. 1844-1849 6 p.

Research output: Contribution to journal › Article

6 Citations (Scopus)

Improving dual importance analysis based on a Shapley value associated with a fuzzy measure when interactions of criteria are significant

Shieh, J. I. & Wu, H. H., 2019 Jan 1, In : International Journal of Industrial and Systems Engineering. 31, 2, p. 168-183 16 p.

Research output: Contribution to journal › Article

Mandatory restatement, family dominance and management turnover: The evidence from an emerging economy

Wei, J. T., Wang, I. M. & Wu, H. H., 2017 Jan 1, In : Investment Management and Financial Innovations. 14, 2, p. 144-155 12 p.

Research output: Contribution to journal › Article

Measures of consistency for DEMATEL method

Shieh, J. I. & Wu, H. H., 2016 Mar 15, In : Communications in Statistics: Simulation and Computation. 45, 3, p. 781-790 10 p.

Research output: Contribution to journal › Article

15 Citations (Scopus)

Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective

Wei, J. T., Chang, Y. W., Zhang, X., Wu, H. H. & Tang, Y. T., 2019 Nov 17, In : Total Quality Management and Business Excellence. 30, 15-16, p. 1578-1595 18 p.

Research output: Contribution to journal › Article

5 Citations (Scopus)

Revisit employee satisfaction scale: a case study of the regional teaching hospital

Hsieh, W. L., Lee, Y. C., Huang, C. H., Wu, H-H. & Weng, S. J., 2019 Apr 3, In : Total Quality Management and Business Excellence. 30, 5-6, p. 565-578 14 p.

Research output: Contribution to journal › Article

Single nucleotide polymorphisms at the PRR3, ABCF1, and GNL1 genes in the HLA class I region are associated with graves' ophthalmopathy in a gender-dependent manner

Liu, Y. H., Chen, Y. J., Wu, H. H., Wang, T. Y. & Tsai, F. J., 2014 Oct 1, In : Ophthalmology. 121, 10, p. 2033-2039 7 p.

Research output: Contribution to journal › Article

9 Citations (Scopus)

Telehealth services evaluation: a combination of SERVQUAL model and importance-performance analysis

Yin, S. Y., Huang, K. K., Shieh, J. I., Liu, Y. H. & Wu, H. H., 2016 Mar 1, In : Quality and Quantity. 50, 2, p. 751-766 16 p.

Research output: Contribution to journal › Article

13 Citations (Scopus)

The development and implementation of a cloud-based mobile nursing information system at taichung veterans general hospital

Lai, L. S., Xu, Y. Y., Weng, S. J., Yang, C. W., Wen, C. H., Liu, Y. H. & Wu, H-H., 2016 Apr 1, In : Journal of Medical Imaging and Health Informatics. 6, 2, p. 349-357 9 p.

Research output: Contribution to journal › Article

1 Citation (Scopus)

The impact of industry 4.0 on the supplier management strategy: An example on Taiwan semiconductor

Liu, J. F. & Wu, H. H., 2019 Jan 1, In : Journal of Quality. 26, 4, p. 207-227 21 p.

Research output: Contribution to journal › Article

1 Citation (Scopus)

The perceptions of patient safety culture: A difference between physicians and nurses in Taiwan

Huang, C. H., Wu, H-H. & Lee, Y. C., 2018 Apr 1, In : Applied Nursing Research. 40, p. 39-44 6 p.

Research output: Contribution to journal › Article

15 Citations (Scopus)

The perceptions of physicians and nurses regarding the establishment of patient safety in a regional teaching hospital in taiwan

Huang, C. H., Wu, H. H., Chou, C. Y., Dai, H. & Lee, Y. C., 2018 Jun, In : Iranian Journal of Public Health. 47, 6, p. 852-860 9 p.

Research output: Contribution to journal › Article

6 Citations (Scopus)