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• 2014

  The effects of information sharing and interactivity on the intention to use social networking websites

  Pai, F. Y. & Yeh, T. M., 2014 Jun, In: Quality and Quantity. 48, 4, p. 2191-2207 17 p.

  Research output: Contribution to journal › Article › peer-review

  • Social Networking
  • Information Sharing
  • Interactivity
  • interactive media
  • networking
  13 Citations (Scopus)
• 2012

  Cooperative strategy in supply chain networks

  Chang, C. W., Chiang, D. M. & Pai, F-Y., 2012 Oct 1, In: Industrial Marketing Management. 41, 7, p. 1114-1124 11 p.

  Research output: Contribution to journal › Article › peer-review

  • Cooperative Strategy
  • Supply Chain Network
  • Network Environment
  • Relational View
  • Complementary Resources
  35 Citations (Scopus)
• 2014

  Analyzing consumers' decisions to select micro-invasive aesthetic service providers using a hybrid method

  Pai, F. Y., 2014, In: Applied Mathematics and Information Sciences. 8, 6, p. 3071-3083 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Aesthetics
  • Hybrid Method
  • Sales
  • Industry
  • Decision making
  8 Citations (Scopus)

• Service failure attribution and recovery satisfaction--purchasing experience as moderator

  Pai, F. Y., 2014 Jan 1, In: Journal of Quality. 21, 1, p. 57-72 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Moderators
  • Service Failure
  • Purchasing
  • Attribution
  • Moderator
• 2017

  The effects of promotion activities on consumers' purchase intention in chain convenience stores

  Pai, F. Y., Chen, C. P., Yeh, T. M. & Metghalchi, M., 2017, In: International Journal of Business Excellence. 12, 4, p. 413-432 20 p.

  Research output: Contribution to journal › Article › peer-review

  • Convenience Stores
  • Purchase Intention
  • Perceived Value
  • Brand Image
  • Loyalty Cards
  2 Citations (Scopus)
• 2018

  Sport activity for health!! The effects of karate participants’ involvement, perceived value, and leisure benefits on recommendation intention

  Chang, Y. C., Yeh, T. M., Pai, F. Y. & Huang, T. P., 2018 May 10, In: International Journal of Environmental Research and Public Health. 15, 5, 953.

  Research output: Contribution to journal › Article › peer-review

  • Martial Arts
  • Leisure Activities
  • Intention
  • Sports
  • Health
  7 Citations (Scopus)
• 2016

  The effects of interdependence and cooperative behaviors on buyer's satisfaction in the semiconductor component supply chain

  Pai, F. Y. & Yeh, T. M., 2016, In: Sustainability (Switzerland). 8, 1, p. 1-14 14 p.

  Research output: Contribution to journal › Article › peer-review

  • cooperative behavior
  • semiconductor
  • Supply chains
  • supplier
  • interdependence
  1 Citation (Scopus)
• 2014

  Finite production rate model with quality assurance, multi-customer and discontinuous deliveries

  Chiu, Y. S. P., Lin, L. W., Pai, F. Y. & Chiu, S. W., 2014 Feb, In: Journal of Applied Research and Technology. 12, 1, p. 5-13 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Quality assurance
  • Quality control
  • Costs
  5 Citations (Scopus)
• 2018

  Classifying restaurant service quality attributes by using Kano model and IPA approach

  Pai, F-Y., Yeh, T. M. & Tang, C. Y., 2018 Feb 23, In: Total Quality Management and Business Excellence. 29, 3-4, p. 301-328 28 p.

  Research output: Contribution to journal › Article › peer-review

  • Kano Model
  • Importance-performance Analysis
  • Quality Attributes
  • Restaurants
  • Service Quality
  23 Citations (Scopus)
• 2011

  Applying the Technology Acceptance Model to the introduction of healthcare information systems

  Pai, F-Y. & Huang, K. I., 2011 May 1, In: Technological Forecasting and Social Change. 78, 4, p. 650-660 11 p.

  Research output: Contribution to journal › Article › peer-review

  • Information Systems
  • Technology Acceptance Model
  • Intention to Use
  • Information systems
  • Intention
  239 Citations (Scopus)
• 2018

  Relationship Level and Customer Response to Service Recovery

  Pai, F. Y., Yeh, T. M. & Lin, L. Y., 2018 Dec 1, In: Social Indicators Research. 140, 3, p. 1301-1319 19 p.

  Research output: Contribution to journal › Article › peer-review

  • Consumer Behavior
  • Restaurants
  • Intention
  • customer
  • Equity
• 2015

  The effects of perceived justice and experience on service recovery satisfaction and post-purchase behaviours in the airline industry

  Pai, F. Y., 2015, In: International Journal of Services and Operations Management. 21, 2, p. 175-186 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Perceived Justice
  • Service Recovery
  • Airline Industry
  • Purchase Behavior
  • Consumer Experience
  5 Citations (Scopus)

• Service recovery and post-purchasing behaviors: The moderation effects of corporate image and previous perceived value

  Pai, F. Y., Yeh, T. M. & Chuan-Cheng-Lin, 2015 Dec 1, In: Journal of Quality. 22, 3, p. 105-120 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Corporate Image
  • Moderation
  • Service Recovery
  • Purchasing
  • Purchasing Behavior

• Analysis on accuracy of bias, linearity and stability of measurement system in ball screw processes by simulation

  Pai, F. Y., Yeh, T. M. & Hung, Y. H., 2015, In: Sustainability (Switzerland). 7, 11, p. 15464-15486 23 p.

  Research output: Contribution to journal › Article › peer-review

  • Ball screws
  • linearity
  • systems analysis
  • simulation
  • measuring
  2 Citations (Scopus)
• 2019

  Using pem and fmea to investigate tourists’ satisfaction of kaohsiung pier-2 art center

  Pai, F-Y., Yeh, T. M. & Chen, J. E., 2019 Jan 1, In: Journal of Quality. 26, 2, p. 71-91 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Tourist Satisfaction
  • Piers
  • Art
  • Performance Evaluation
  • Biomedical equipment
• 2017

  The Virtual Reality Leisure Activities Experience on Elderly People

  Jeng, M. Y., Pai, F. Y. & Yeh, T. M., 2017 Mar 1, In: Applied Research in Quality of Life. 12, 1, p. 49-65 17 p.

  Research output: Contribution to journal › Article › peer-review

  • virtual reality
  • experience
  • purchase
  • economy
  • participation
  17 Citations (Scopus)
• 2015

  How supplier exercised power affects the cooperative climate, trust and commitment in buyer-supplier relationships

  Pai, F. Y., 2015, In: International Journal of Business Excellence. 8, 5, p. 662-673 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Buyer-supplier Relationships
  • Climate
  • Buyers
  • Suppliers
  • Empirical Data
  8 Citations (Scopus)
• 2019

  The factors affecting older adults’ intention toward ongoing participation in virtual reality leisure activities

  Yeh, T. M., Pai, F. Y. & Jeng, M. Y., 2019 Feb, In: International Journal of Environmental Research and Public Health. 16, 3, 333.

  Research output: Contribution to journal › Article › peer-review

  • Virtual Reality
  • Leisure Activities
  • Intention
  • Weather
  • Research Subjects
  3 Citations (Scopus)
• 2018

  Integrating refined kano model and QFD for service quality improvement in healthy fast-food chain restaurants

  Chen, K. J., Yeh, T. M., Pai, F. Y. & Chen, D. F., 2018 Jul, In: International Journal of Environmental Research and Public Health. 15, 7, 1310.

  Research output: Contribution to journal › Article › peer-review

  • Food Chain
  • Fast Foods
  • Restaurants
  • Quality Improvement
  • Railroads
  6 Citations (Scopus)
• 2015

  Investigating the antecedents of customer behavioral intentions using the service acceptance model

  Pai, F-Y. & Yeh, T. M., 2015 Jul 1, In: Human Factors and Ergonomics In Manufacturing. 25, 4, p. 428-438 11 p.

  Research output: Contribution to journal › Article › peer-review

  • customer
  • acceptance
  • Industry
  • competitive market
  • social attitude
  2 Citations (Scopus)
• 2014

  Using a hybrid MCDM methodology to identify critical factors in new product development

  Yeh, T. M., Pai, F-Y. & Liao, C. W., 2014 Mar 1, In: Neural Computing and Applications. 24, 3-4, p. 957-971 15 p.

  Research output: Contribution to journal › Article › peer-review

  • Product development
  • Analytic hierarchy process
  • Managers
  • Decision making
  • Quality management
  30 Citations (Scopus)
• 2011

  Retailer's optimal sourcing strategy by using one major supplier and one emergent supplier

  Chiang, D. M., Guo, R. S. & Pai, F-Y., 2011 May 1, In: Optimization Letters. 5, 2, p. 319-331 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Business
  • Costs
  • Strategy
  • Penalty
  • Profit
  1 Citation (Scopus)
• 2015

  Effects of clinical pathway implementation on medical quality and patient satisfaction

  Yeh, T. M., Pai, F-Y. & Huang, K. I., 2015 Jan 1, In: Total Quality Management and Business Excellence. 26, 5-6, p. 583-601 19 p.

  Research output: Contribution to journal › Article › peer-review

  • Patient Satisfaction
  • Pathway
  • Medical Personnel
  • Canonical Correlation Analysis
  • Management Methods
  4 Citations (Scopus)
• 2012

  Effects of breakdown, Backlog and rework on replenishment lot size

  Yeh, T. M., Ting, C. K., Pai, F. Y. & Yang, J. C., 2012 Nov 15, In: Research Journal of Applied Sciences, Engineering and Technology. 4, 22, p. 4755-4760 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Cost reduction
  • Piles
  • Planning
  • Costs