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• 2011

  A case study of applying Kano's model and ANOVA technique in evaluating service quality

  Lai, H. J. & Wu, H. H., 2011, In: Information Technology Journal. 10, 1, p. 89-97 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Rapid transit
  • Analysis of variance (ANOVA)
  • Marketing
  • Industry
  21 Citations (Scopus)

• A DEMATEL method to evaluate the causal relations among the criteria in auto spare parts industry

  Wu, H. H. & Tsai, Y. N., 2011 Nov 1, In: Applied Mathematics and Computation. 218, 5, p. 2334-2342 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Spare Parts
  • Industry
  • Decision Making
  • Evaluate
  • Decision making
  55 Citations (Scopus)

• Applying information-based methods in importance-performance analysis when the information of importance is unavailable

  Shieh, J. I. & Wu, H-H., 2011 Apr 1, In: Quality and Quantity. 45, 3, p. 545-557 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Performance Analysis
  • Service Quality
  • Mutual Information
  • performance
  • Framework
  17 Citations (Scopus)

• Fusion ANFIS model based on AR for forecasting EPS of leading industries

  Wei, L. Y., Cheng, C. H. & Wu, H-H., 2011 Sep 1, In: International Journal of Innovative Computing, Information and Control. 7, 9, p. 5445-5458 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Fuzzy Inference System
  • Forecasting
  • Fusion
  • Fuzzy inference
  • Industry
  7 Citations (Scopus)

• Using feature selection to reduce the complexity in analyzing the injury severity of traffic accidents

  Wei, J. T., Wu, H. H. & Kou, K. Y., 2011 Sep 5, Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011. p. 329-333 5 p. 5960374. (Proceedings - 2011 International Joint Conference on Service Sciences, IJCSS 2011).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Feature Selection
  • Traffic Accidents
  • Highway accidents
  • Severity
  • Feature extraction
  2 Citations (Scopus)
• 2012

  A case study of applying importance-performance analysis in orthopedic department to evaluate service quality

  Wu, H. H. & Hsieh, S. M., 2012, In: International Journal of Management and Decision Making. 12, 1, p. 50-68 19 p.

  Research output: Contribution to journal › Article › peer-review

  • Importance-performance Analysis
  • Performance Ratings
  • Service Quality
  • Expertise
  • Physicians
  16 Citations (Scopus)

• A case study of applying LRFM model in market segmentation of a children's dental clinic

  Wei, J. T., Lin, S. Y., Weng, C. C. & Wu, H-H., 2012 Apr 1, In: Expert Systems with Applications. 39, 5, p. 5529-5533 5 p.

  Research output: Contribution to journal › Article › peer-review

  • Health insurance
  • Self organizing maps
  • Marketing
  40 Citations (Scopus)

• An integrated approach of AHP and DEMATEL methods in evaluating the criteria of auto spare parts industry

  Wu, H-H. & Tsai, Y. N., 2012 Sep 1, In: International Journal of Systems Science. 43, 11, p. 2114-2124 11 p.

  Research output: Contribution to journal › Article › peer-review

  • Spare Parts
  • Analytic Hierarchy Process
  • Analytic hierarchy process
  • Industry
  • Decision Making
  42 Citations (Scopus)

• Evaluating service process satisfaction of a tourism factory - Using Brands' Health Museum as an example

  Tsai, C. H., Peng, Y. J. & Wu, H. H., 2012 Dec 1, Proceedings - 2012 6th International Conference on New Trends in Information Science, Service Science and Data Mining (NISS, ICMIA and NASNIT), ISSDM 2012. p. 244-247 4 p. 6528635. (Proceedings - 2012 6th International Conference on New Trends in Information Science, Service Science and Data Mining (NISS, ICMIA and NASNIT), ISSDM 2012).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Museums
  • Industrial plants
  • Health
  • Customer satisfaction
  • Industry
  2 Citations (Scopus)

• Using AHP to evaluate the criteria of auto spare parts industry

  Wu, H. H. & Tsai, Y. N., 2012 Jan 1, In: Quality and Quantity. 46, 1, p. 359-364 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Spare Parts
  • Industry
  • Evaluate
  • industry
  • supplier
  8 Citations (Scopus)

• Using Bayesian network and LRFM model in a pediatric dental clinic

  Huang, S-C., Wei, J. T., Lin, S. Y. & Wu, H-H., 2012 Jul 30, Proceedings - 2012 International Symposium on Computer, Consumer and Control, IS3C 2012. p. 20-23 4 p. 6228238. (Proceedings - 2012 International Symposium on Computer, Consumer and Control, IS3C 2012).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Pediatrics
  • Bayesian networks
  • Health insurance
  1 Citation (Scopus)

• Using classification and regression tree in forecasting injury severity of intoxicated driving cases in taiwan

  Kou, K. Y., Wei, J. T., Wu, H. H. & Liu, Y. H., 2012 Jan 2, Innovation in Materials Science and Emerging Technology. p. 349-353 5 p. (Applied Mechanics and Materials; vol. 145).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Accidents
  • Law enforcement
  • Highway accidents
  • Statistics
  • Health
  1 Citation (Scopus)
• 2013

  Building a service quality scale for Chinese retailing businesses -- using RT-Mart as an example

  Chen, L. S., Stanworth, J., Wei, J. T. & Wu, H-H., 2013 Jan 1, In: Journal of Quality. 20, 1, p. 21-37 17 p.

  Research output: Contribution to journal › Article › peer-review

  • Retailing
  • Service Quality
  • Quality of service
  • Hypermarkets
  • Retail Services
  1 Citation (Scopus)

• Customer relationship management in the hairdressing industry: An application of data mining techniques

  Wei, J. T., Lee, M. C., Chen, H. K. & Wu, H. H., 2013 Aug 14, In: Expert Systems with Applications. 40, 18, p. 7513-7518 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Marketing
  • Data mining
  • Self organizing maps
  • Industry
  56 Citations (Scopus)

• Forced financial information restatements and management turnover: Market discipline and large family shareholders' intervention in an emerging economy

  Zhang, X., Wei, J. T. & Wu, H. H., 2013 Dec 1, In: Asia Pacific Journal of Management. 30, 4, p. 1005-1029 25 p.

  Research output: Contribution to journal › Article › peer-review

  • Management Turnover
  • Restatements
  • Market Discipline
  • Financial Information
  • Emerging Economies
  7 Citations (Scopus)

• Using MANOVA to evaluate service process satisfaction of a tourism factory-A case of Brand's Health Museum

  Shih, T. C., Tsai, C. H. & Wu, H. H., 2013 Oct 21, Proceedings - 19th ISSAT International Conference on Reliability and Quality in Design, RQD 2013. p. 319-322 4 p. (Proceedings - 19th ISSAT International Conference on Reliability and Quality in Design, RQD 2013).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Museums
  • Industrial plants
  • Health
  • Multivariate Analysis
  • Industry
• 2014

  A hybrid ANFIS based on n-period moving average model to forecast TAIEX stock

  Wei, L. Y., Cheng, C. H. & Wu, H-H., 2014 Jun 1, In: Applied Soft Computing Journal. 19, p. 86-92 7 p.

  Research output: Contribution to journal › Article › peer-review

  • Financial markets
  • Linguistics
  • Fuzzy inference
  • Time series
  • Managers
  39 Citations (Scopus)

• Analysis of critical evaluation factors of the EWPS scale for boundary -- spanners using DEMATEL

  Chen, H. K., Lin, S. P., Lin, T. D. & Wu, H-H., 2014 Jan 1, In: Journal of Quality. 21, 2, p. 73-90 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Boundary Spanners
  • Decision Making Trial and Evaluation Laboratory (DEMATEL)
  • Quality management
  • Personnel
  • Decision making
  2 Citations (Scopus)

• Analysis of the threshold values of semantic structure analysis in identifying causal relationships

  Shieh, J. I., Wu, H. H. & Liu, H. C., 2014 Jan 1, In: Communications in Statistics: Simulation and Computation. 43, 7, p. 1543-1551 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Threshold Value
  • Semantics
  • Relationships
  • Survey Data
  • Monte Carlo Simulation
  9 Citations (Scopus)

• Analyzing patients' values by applying cluster analysis and LRFM model in a pediatric dental clinic in Taiwan

  Wu, H. H., Lin, S. Y. & Liu, C. W., 2014, In: Scientific World Journal. 2014, 685495.

  Research output: Contribution to journal › Article › peer-review

  • Health insurance
  • Pediatrics
  • Dental Clinics
  • Cluster analysis
  • Self organizing maps
  10 Citations (Scopus)

• Comparison of various formulae for estimating low-density lipoprotein cholesterol by a combination of ages and genders in Taiwanese adults

  Tsai, C. H., Wu, H. H. & Weng, S. J., 2014 Sep 2, In: BMC Cardiovascular Disorders. 14, 1, 113.

  Research output: Contribution to journal › Article › peer-review

  • LDL Cholesterol
  • Benchmarking
  • Age Factors
  • Triglycerides
  2 Citations (Scopus)

• Single nucleotide polymorphisms at the PRR3, ABCF1, and GNL1 genes in the HLA class I region are associated with graves' ophthalmopathy in a gender-dependent manner

  Liu, Y. H., Chen, Y. J., Wu, H. H., Wang, T. Y. & Tsai, F. J., 2014 Oct 1, In: Ophthalmology. 121, 10, p. 2033-2039 7 p.

  Research output: Contribution to journal › Article › peer-review

  • MHC Class I Genes
  • Graves Ophthalmopathy
  • Single Nucleotide Polymorphism
  • Graves Disease
  • Odds Ratio
  10 Citations (Scopus)
• 2015

  A case study of using DEMATEL method to identify critical factors in green supply chain management

  Wu, H. H. & Chang, S. Y., 2015 Apr 1, In: Applied Mathematics and Computation. 256, p. 394-403 10 p.

  Research output: Contribution to journal › Article › peer-review

  • Supply Chain Management
  • Supply chain management
  • Purchasing
  • Critical Dimension
  • Electronics industry
  70 Citations (Scopus)

• Applying importance-performance analysis to patient safety culture

  Lee, Y. C., Wu, H. H., Hsieh, W. L., Weng, S. J., Hsieh, L. P. & Huang, C. H., 2015 Oct 12, In: International Journal of Health Care Quality Assurance. 28, 8, p. 826-840 15 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Culture
  • Patient Safety
  • Importance-performance Analysis
  • Safety Management
  • Staff
  20 Citations (Scopus)

• Identifying critical dimensions and causal relationships of patient safety culture in Taiwan

  Lee, Y. C., Weng, S. J., Stanworth, J., Hsieh, L. P. & Wu, H-H., 2015 Sep 1, In: Journal of Medical Imaging and Health Informatics. 5, 5, p. 995-1000 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Climate
  • Organizations
  11 Citations (Scopus)

• Identifying critical dimensions of the Chinese version of hospital survey on patient safety culture in Taiwan from a systematic viewpoint

  Lee, Y. C., Weng, S. J., Hsieh, L. P. & Wu, H. H., 2015 Nov 1, In: Journal of Medical Imaging and Health Informatics. 5, 7, p. 1420-1428 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Climate
  • Safety
  6 Citations (Scopus)

• Toward a measure of Chinese hypermarket retail service quality

  Tang, Y. T., Stanworth, J., Chen, W. T., Huang, S. W. & Wu, H-H., 2015 Apr 3, In: Total Quality Management and Business Excellence. 26, 3-4, p. 327-338 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Hypermarkets
  • Retail Services
  • Service Quality
  • Chinese Culture
  • Dimensionality
  3 Citations (Scopus)
• 2017

  Analyzing consumption behaviors of pet owners in a veterinary hospital

  Wei, J. T., Lin, S. Y., Yang, Y. Z. & Wu, H-H., 2017 Jan 1, Data Mining and Big Data - 2nd International Conference, DMBD 2017, Proceedings. Takagi, H., Shi, Y. & Tan, Y. (eds.). Springer Verlag, p. 173-180 8 p. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); vol. 10387 LNCS).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution

  • Marketing
  • Service Quality
  • Taiwan
  • Strategy
  • Mouse

• Analyzing Patient Safety Culture from Viewpoints of Physicians and Nurses - A Case of a Regional Teaching Hospital in Taiwan

  Lee, Y. C., Shieh, J. I., Huang, C. H., Wang, C. Y. & Wu, H. H., 2017 Jan 1, In: Journal for Healthcare Quality. 39, 5, p. 294-306 13 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Teaching Hospitals
  • Nurses
  9 Citations (Scopus)

• Applying C4.5 decision tree to analyze insomnia symptoms

  Tsai, C. H., Weng, S. J., Chou, C. A., Wu, H. H. & Hung, W. Z., 2017 Oct, In: Taiwan Journal of Public Health. 36, 5, p. 449-460 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Decision Trees
  • Sleep Initiation and Maintenance Disorders
  • Drinking
  • Coffee
  • Sleep
  1 Citation (Scopus)

• Association rule mining to identify critical demographic variables influencing the degree of burnout in a regional teaching hospital

  Lee, Y. C., Huang, C. H., Lin, Y. C. & Wu, H. H., 2017 Aug 1, In: TEM Journal. 6, 3, p. 497-502 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Association Rule Mining
  • Burnout
  • Supervisory personnel
  • Association rules
  • Demographic Variables
  5 Citations (Scopus)

• Family firm and analyst forecasts in an emerging economy

  Zhang, X., Wei, J. T. & Wu, H. H., 2017, In: Management Decision. 55, 9, p. 2018-2037 20 p.

  Research output: Contribution to journal › Article › peer-review

  • Analysts' Forecasts
  • Family Firms
  • Emerging Economies
  • Optimism
  • Minority Shareholders
  5 Citations (Scopus)

• Mandatory restatement, family dominance and management turnover: The evidence from an emerging economy

  Wei, J. T., Wang, I. M. & Wu, H. H., 2017 Jan 1, In: Investment Management and Financial Innovations. 14, 2, p. 144-155 12 p.

  Research output: Contribution to journal › Article › peer-review

  • Management Turnover
  • Restatements
  • Emerging Economies
  • Announcement
  • Financial Reporting Quality

• Using importance-performance analysis to evaluate PX mart service quality in a Chinese cultural setting

  Wu, H-H., Tang, Y. T. & Chen, W. T., 2017 May 25, 2017 International Conference on E-Business and Internet, ICEBI 2017. Association for Computing Machinery, p. 75-80 6 p. (ACM International Conference Proceeding Series; vol. Part F128637).

  Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
  1 Citation (Scopus)
• 2018

  A framework of applying ordering coefficient based on the information energy to identify the causal relationships among critical factors from raw data

  Shieh, J. I. & Wu, H. H., 2018, In: Journal of Testing and Evaluation. 46, 2, 3973.

  Research output: Contribution to journal › Article › peer-review

  • Decision making
  • Semantics
  1 Citation (Scopus)

• Causal relationship analysis of the patient safety culture based on safety attitudes questionnaire in Taiwan

  Lee, Y. C., Zeng, P. S., Huang, C. H. & Wu, H. H., 2018, In: Journal of Healthcare Engineering. 2018, 4268781.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Climate
  • Patient Safety
  • Taiwan
  • Job satisfaction
  8 Citations (Scopus)

• The perceptions of patient safety culture: A difference between physicians and nurses in Taiwan

  Huang, C. H., Wu, H-H. & Lee, Y. C., 2018 Apr 1, In: Applied Nursing Research. 40, p. 39-44 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Nurses
  • Physicians
  18 Citations (Scopus)

• The perceptions of physicians and nurses regarding the establishment of patient safety in a regional teaching hospital in taiwan

  Huang, C. H., Wu, H. H., Chou, C. Y., Dai, H. & Lee, Y. C., 2018 Jun, In: Iranian Journal of Public Health. 47, 6, p. 852-860 9 p.

  Research output: Contribution to journal › Article › peer-review

  • Safety Management
  • Patient Safety
  • Taiwan
  • Teaching Hospitals
  • Nurses
  7 Citations (Scopus)
• 2019

  A longitudinal study of identifying critical variables influencing patient safety culture from nurses' viewpoints in Taiwan

  Lee, Y. C., Huang, C. H., Wu, C. F., Hsueh, H. W. & Wu, H. H., 2019 Sep 1, In: Journal of Testing and Evaluation. 47, 5

  Research output: Contribution to journal › Article › peer-review

  • Supervisory personnel
  • Managers
  • Teaching
  2 Citations (Scopus)

• A preliminary study of fluid intake before bedtime and insomnia symptoms

  Tsai, C. H., Weng, S. J., Liu, S. C., Gotcher, D. F., Wu, H. H., Chou, C. A. & Kim, S. H., 2019 Apr 15, In: Sleep and Biological Rhythms. 17, 2, p. 251-258 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Sleep Initiation and Maintenance Disorders
  • Beverages
  • Drinking Behavior
  • Sleep Wake Disorders
  • Drinking Water

• Assessing the medical staff's overall satisfaction of patient safety culture from a regional teaching hospital in Taiwan

  Cheng, C. Y., Lee, Y. C., Huang, C. H. & Wu, H-H., 2019 Jan 21, In: Journal of Testing and Evaluation. 48, 6, JTE20180116.

  Research output: Contribution to journal › Article › peer-review

  • Teaching
  • Linear regression
  3 Citations (Scopus)

• Association between patients with dementia and high caregiving burden for caregivers from a medical center in Taiwan

  Yan, G. J., Wang, W. F., Jhang, K. M., Lin, C. W. & Wu, H. H., 2019, In: Psychology Research and Behavior Management. 12, p. 55-65 11 p.

  Research output: Contribution to journal › Article › peer-review

  Open Access

  • Taiwan
  • Caregivers
  • Dementia
  • Mental Status and Dementia Tests
  • Spouses
  6 Citations (Scopus)

• Causal relationships of patient safety culture based on the chinese version of safety attitudes questionnaire

  Lee, Y. C., Zeng, P. S., Huang, C. H., Wu, C. F., Yang, C. C. & Wu, H. H., 2019 Jan 1, In: Engineering Letters. 27, 4, p. 663-668 6 p.

  Research output: Contribution to journal › Article › peer-review

  • Job satisfaction
  • Decision making
  1 Citation (Scopus)

• Critical demographic variables on affecting patient safety culture from medical staffs’ viewpoints

  Chi, C. Y., Huang, C. H., Lee, Y. C. & Wu, H-H., 2019 May 27, In: Engineering Letters. 27, 2, p. 328-335 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Supervisory personnel
  • Managers
  • Linear regression
  • Teaching
  2 Citations (Scopus)

• Framework of monitoring patient safety culture by the bootstrap method

  Huang, C. H., Lee, Y. C. & Wu, H. H., 2019 May, In: International Journal of Performability Engineering. 15, 5, p. 1326-1333 8 p.

  Research output: Contribution to journal › Article › peer-review

  • Patient monitoring
  • Control charts
  1 Citation (Scopus)

• Improving dual importance analysis based on a Shapley value associated with a fuzzy measure when interactions of criteria are significant

  Shieh, J. I. & Wu, H. H., 2019, In: International Journal of Industrial and Systems Engineering. 31, 2, p. 168-183 16 p.

  Research output: Contribution to journal › Article › peer-review

  • Quality of service

• Performance measurement systems, TQM and multi-level firm performance: a person–organisation fit perspective

  Wei, J. T., Chang, Y. W., Zhang, X., Wu, H. H. & Tang, Y. T., 2019 Nov 17, In: Total Quality Management and Business Excellence. 30, 15-16, p. 1578-1595 18 p.

  Research output: Contribution to journal › Article › peer-review

  • Person-organization Fit
  • Performance Measurement System
  • Total Quality Management (TQM)
  • Firm Performance
  • Structural Equation Modeling
  7 Citations (Scopus)

• Revisit employee satisfaction scale: a case study of the regional teaching hospital

  Hsieh, W. L., Lee, Y. C., Huang, C. H., Wu, H-H. & Weng, S. J., 2019 Apr 3, In: Total Quality Management and Business Excellence. 30, 5-6, p. 565-578 14 p.

  Research output: Contribution to journal › Article › peer-review

  • Employee Satisfaction
  • Pre-test
  • Normality Test
  • Literature Review
  • Exploratory Factor Analysis (EFA)

• The impact of industry 4.0 on the supplier management strategy: An example on Taiwan semiconductor

  Liu, J. F. & Wu, H. H., 2019 Jan 1, In: Journal of Quality. 26, 4, p. 207-227 21 p.

  Research output: Contribution to journal › Article › peer-review

  • Industry 4.0
  • Supplier Management
  • Semiconductors
  • Taiwan
  • Management Strategy
  1 Citation (Scopus)

• Using apriori algorithm to explore the influence of pressure from patients with dementia on caregivers from a medical center in Taiwan

  Chen, W. J., Wang, W. F., Liu, Y. H., Jhang, K. M., Chen, F. M., Yeh, C. Y., Lin, C. W., Kang, Y. C., Chang, C. M., Wang, C. J. & Wu, H. H., 2019, In: Journal of Quality. 26, 6, p. 395-418 24 p.

  Research output: Contribution to journal › Article › peer-review

  • Apriori Algorithm
  • Dementia
  • Caregivers
  • Taiwan
  • Marital Status
  1 Citation (Scopus)